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Privacy policy

Nelson Croom will always adhere to the UK Data Protection Legislation and will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). This Privacy Policy only relates to the CAP Learning site and does not extend to your use of the Internet outside of this.

This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site.

We do update this Policy from time to time so please do review this Policy regularly.

Nelson Croom Ltd is the owner of the information collected on this site. We will collect personal data as provided to us during the registration or purchase process, which you agree to supply us as accurate.

We will not sell, share, or rent this information to others in ways different from what is disclosed here. Nelson Croom Ltd collects information such as name and email address.

Log Files

We use IP addresses to analyse trends, administer the site, track movement through the site, and gather demographic information for aggregate use. IP addresses are not linked to personally identifiable information. You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer.

Use of Your Information

We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:

i. To provide information to you that you request from us relating to our products or services.

ii. To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.

iii. To inform you of any changes to our website, services or goods and products.

If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.

Choice/Opt-out

Registered members may occasionally receive from us information on products, services and special deals. If you no longer wish to receive our promotional materials and special offers you may opt-out of receiving these by sending an email to customerservices@nelsoncroom.co.uk containing the contact details that you wish removed. We would like to pass your details on to other businesses so they can email you with offers of goods and services that you might be interested in. You may opt out of receiving these by sending an email to customerservice@nelsoncroom.co.uk.

Links

This website contains links to other sites. Please be aware that we are not responsible for the privacy practices of other sites. We encourage you to be aware of this when you leave our site and to read the privacy statements of each website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

Surveys & Contests

From time to time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as postcode, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for the purposes of monitoring or improving the use and satisfaction of the site.

Site and Service Updates

We will send you site and service announcement updates. Members are not able to unsubscribe from service announcements, which contain important information about the service. We will communicate with you to provide requested services and about issues relating to their account email or phone.

Correction/Updating Personal Information

If your personally identifiable information changes (such as post code), or if you no longer desire our service, we will endeavour to provide a way to correct, update or remove your personal data.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our homepage so you are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify you by way of an email. You will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Access to Information

In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information.

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