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Our courses will be beneficial for you if you are involved in producing advertising, marketing or promotional campaigns for yourself or your client.

Our courses take approximately 90 minutes to two hours to complete if done in one sitting but you can dip in and out of them whenever you like. You will have access for six months which means you can work at your own speed. You can also access further information and extend your reading through the material in the resource centre.

Yes. All payments to caplearning are processed by PCI compliant payment service providers which use a combination of both established and innovative techniques to ensure the security and integrity of all sensitive data.

Your details are safe with www.caplearning.org.uk and we have a full Privacy Policy. We do not sell, or rent, your data to third parties and we only use your details to communicate with you about your account and orders.

Yes, a VAT receipt will be sent to the email address that you supply when setting up your account.

Yes, an account is required to make a purchase. This means we can make sure you can keep accessing the courses you have bought every time you come to our service. Creating an account only takes a few seconds. You will be required to fill a form and select a username and password for yourself. Press the submit button to register.Once youíve purchased your course you can log in using the same username and password to view all your courses.

Once you have completed the payment process you will be taken to back to the www.caplearning.org.uk home page. Your courses will be listed on the right hand side of the page, under the heading "My courses". Click on a course and you will be taken straight in.

Yes, you can access your course(s) as often as you want to during your 180 days' access period. Just go to www.cap.org.uk, log in and your courses are listed for you on the right-hand side of the screen.

Go to www.cap.org.uk, log in and the courses you have purchased are listed in the "My Courses" box on the right-hand side of the screen. Click on any course and you will be taken straight in.

Go to www.cap.org.uk, log in and the courses you have purchased are listed in the "My Courses" box on the right-hand side of the screen. Click on any course and you will be taken straight in.

The login box on the right-hand side menu provides an option for you to be sent a reminder email of your username and password.

You can change your username and password in the Personal Profile area of any course (including the demo course). Just click the button on the left-hand menu and you will be able to update your details.

You can change your username and password in the Personal Profile area of any course (including the demo course). Just click the button on the left-hand menu and you will be able to update your details.

If you would like to remove your account from accountingcpd.net please email customerservice@nelsoncroom.co.uk with the subject line "Remove account". Please include your username and the email address that your account is registered to.

If you are having problems accessing your course(s) please email us at customerservice@nelsoncroom.co.uk or give us a call on 020 7582 3309.

Once you have completed the online course you will be able to download and print your certificate.

In London, we hold monthly Advice:AM seminar courses on a range of topics. We can also design a tailor-made training event to fit your companyís needs. Find out more at www.cap.org.uk

At CAP we want you to produce excellent and compelling campaigns that also comply with the rules. Thatís why weíve created a wide range of advice services Ė so you can look good and be good at the same time. Download a quick guide to all our advice and training services (PDF).

The UK Advertising Codes lay down rules for advertisers, agencies and media owners to follow. They can be accessed via www.cap.org.uk. They include general rules that state advertising must be responsible, must not mislead, or offend and specific rules that cover advertising to children and ads for specific sectors like alcohol, gambling, motoring, health and financial products.

Technical

What support is available if I encounter any problems?

If you have any problems, email us or give us a call on 020 7582 3309.

What do I do if I canít access a course I have purchased?

If you are having problems accessing your course(s) email us or give us a call on 020 7582 3309.

What computer set up do I need to access the courses?

CAP eLearning courses are designed so that you DONíT need any special computer set up, downloads or plug ins. All you need to access the courses is a computer with internet access.

I canít log on, where do I go for help?

Email us or give us a call on 020 7582 3309.

I'm experiencing technical difficulties, where do I go for help?

Email us or give us a call on 020 7582 3309.

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