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Cookies Policy

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small text files known as cookies. They cannot be used to identify you personally, cannot carry viruses, or install malware.

What is a cookie?

A cookie is a piece of data sent to your device from a website. This means the website can recognise your device if you return to the same website. Cookies do not contain any personal information about you and cannot be used to identify an individual user. A cookie often includes a unique identifier, which is an anonymous number (randomly generated) and is stored on your device. Some expire at the end of your website session; others remain on your computer for longer.

These pieces of information are used to improve services for you through, for example:

  • enabling a service to recognise your device so you don't have to give the same information several times during one task, e.g. filling out a web form or a web survey
  • recognising that you may already have given a username and password so you don't need to do it for every web page
  • measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast
  • analysing anonymised data to help us understand how people interact with the different aspects of our online services so we can make them better

You can manage these small files and learn more about them from this article, Internet Browser cookies- what they are and how to manage them.

For more information about cookies or if you would like to learn how to remove cookies set on your device, visit: http://www.aboutcookies.org

First party cookies

These are cookies set by our website.

Purpose of cookies:

[1] Session management. These are "session based” cookies used to ensure smooth running of user sessions, and to maintain a connection to the server.

[2] Preferences management. These remember your settings and website preferences from one session to the next. They make it easier to log in again if you choose ‘Remember me’, and ensure that you don’t keep getting shown the same notifications over and over again.

[3] Site performance improvement. Some cookies measure how you use the site so we can update and improve it. Google Analytics cookies may be used to evaluate site performance (these metrics are not tied to an individual).

 

Name

Type

Typical content

Description/Purpose

Expiry

ASP_sessionID

First party

Random number

(temporary)

Required by the website’s content management system in order to operate.
Without this the website (web application) would not function.
(Exempt from changes to privacy regulations)

Expires immediately when the current session ends (i.e. when the browser is closed).

Profile ID

First party

String

Identifies a returning user, to aid log in

1 year

Profile User

First party

String

Identifies a returning user, to aid log in

1 year

Profile P

First party

String

Identifies device type (for a returning user), to customise layouts, etc.

1 year

Profile R

First party

Number

Set a numeric flag is ‘Remember me’ has been selected.

1 year

Profile Who

First party

Text

Identifies a returning user to improve personalisation.

1 year

Profile  L

First party

Number

Remembers your access profile, to aid logging in when returning.

1 year

Profile Visitdate

First party

Date

Remembers the date of your last visit, to aid with the display of announcements, etc.

1 year

Profile Visit

First party

Number

Remembers how many sessions you have run, to help with site customisation.

1 year

Profile Crse

First party

String

Remembers which course/programme you last used, to speed up loading.

1 year

Profile Grp

First party

String

Remembers which gateway you last used, to speed up loading.

1 year

Profile [Gateway ID string]

First party

String

Remembers which route you took to a gateway, to customise or personalise styling on return visits.

1 year

Profile V

First party

Encrypted
string

Remembers authentication information for returning users.

1 year

cookieCheck

First party

 

Null

Remembers that a cookie notification has been displayed.

1 year

_utma + random number

[Google analytics set]

 

Third party

String

Google Analytics web metrics.
Determines the number of unique visitor to the site.

6 months – 2 years

_utmz + random number

[Google analytics set]

 

Third party

String

Google Analytics web metrics.
Provides information about how you reached the site (eg from another website or a search engine).

 

 

 

 

 

 

 

Cookies on the CAP/ASA website 

Name Typical content Description Expires
ASP.NET_SessionID Randomly generated number Exempt from changes to the privacy regulations.  Required by the Website’s content management tool in order to operate. Without this the website would not function When user exits browser
ASPXAUTH Randomly generated number Minimally intrusive  Written when a user logs into the site and selects remember me. Making it easier for the user to return to the site without having to log in again.  1 hour
copyadvice-xfs Randomly generated number Minimally intrusive  Remembers the font size selection for the session. When user exits browser
copyadvice-css Randomly generated number Minimally intrusive  Remembers the color scheme selection for the session. When user exits browser
cScapeCookiesAccept the value 'true' Minimally intrusive  Remembers the users selection to remove the cookie used notification banner. 6 months
 
Third party cookies

We use suppliers who may also set cookies on our website on their behalf.

Google Analytics:

Purpose: Web Analytics/metrics. This category comprises cookies used to evaluate site performance in terms of number of visits, unique visitors, drop-off rate for transactions etc. We measure numbers and volumes of visitors to different parts of our site and this helps us ensure the service is fast and available when you want it. It also helps us ensure that different pages on our site are useful and easy to find.

Benefit: So service is available when you want it and fast.

Google analytics cookie information: http://code.google.com/apis/analytics/docs/concepts/gaConceptsCookies.html

Name Typical content Description Expires
_utma Randomly generated number Minimally intrusive  Google Analytics Web metrics 2 years
_utmb Randomly generated number Minimally intrusive  Google Analytics Web metrics When user exits browser
_utmc Randomly generated number Minimally intrusive  Google Analytics Web metrics When user exits browser
_utmz Randomly generated number + info on how the site was reached (e.g. directly or via a link, organic search or paid search) Minimally intrusive  Google Analytics Web metrics 6 months
 
 
Worldpay: 

Purpose: Session management. Includes cookies used in completing a task, to enable you to complete the task without re-entering information already given (e.g. so the website can ‘remember’ that you’ve already filled in fields in a payment form).

Benefit:  Used to complete secure ecommerce transactions through the Worldpay online payment gateway service. http://www.worldpay.co.uk/uk/worldpay-cookies

Romancart: 

Purpose: Session management. Includes cookies used in completing a task, to enable you to complete the task without re-entering information already given (e.g. so the website can ‘remember’ that you’ve already filled in fields in a payment form).

Benefit:  Used to complete secure ecommerce transactions through the Romancart shopping cart system.

 
 
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